I would die for chic fil a and they would probably die for me. I would probably end up dying because of McDonald’s
I think a big reason for the difference is staffing. You go to your average McDonald’s there might be five people running the whole restaurant. Your average Chick-fil-A has like 25 people on staff at a time. A literal army dedicated to top-notch customer service. It doesn’t matter how long the line is, I never wait more than about 10 minutes at max. They’ll have a team of people going outside and taking orders by the cars so they can have them ready by the time you get to the window. It’s a well oiled machine.