Scott Kerr @scott kerr Follow Boy writes to Lego after losing a mini-figure Lego's customer service department should rurn the world Email from Luka to LEGO Hello Myname is Luka andi am seven years old With al my money l got for ChristmasI bought the Ninjago kit of the Ultrasonic Raider The number is 9449 It is really good My Daddy just took me to Sainsburys and told me to leave the people at home but I took them andI lost Jay ZX at the shop as it fell out of my coat I am really upset I have lost him Daddy said to send you a email to see if you will send me another one I promise I won't take him to the shop again if you can Thank you Enail reply from Richard at Lego Consumer Services Thanks for sending us an email! We are very sorry to hear about you losing your Jay minifigure but it sounds like your dad sight have been right about leaving it at hone It sounds like you are very sad about it too Normally we would ask that you pay for a new one if you lose one of your ninifigures and need to have it replaced My bosses told me I could not send you one out for free because you lost it but I decided that I would put call into Sensei Wu to see if he could help ne Luka I told Sensei Nu that losing your Jay minifigure was purely an accident and that you would never ever ever let it happen er again He told me to tell you Luka your father seess like a very wise nan You nust always protect your Ninjago ninifigures like the dragons protect the Weapons of Spinitzu Sensei Wu also told ne it was okay if I sent you a new Jay and told se it would be okay if 1I included sonething extra for you because anyone that saves their Christmas soney to buy the Ultrasonic Raider must be a really big Ninjago fan So I hope you enjoy your Jay ninifigure with all his eapons You will actually have the only Jay minifigure that combines 3 different Jays into one! I an also going to send you a bad guy for hin to fight! Just reneaber what Sensei ku said keep your ninifigures protected like the Weapons of Spinjitzul And of course always listen to your dad You will see an envelope from LEGO within the next two weeks with your new ninifigures Please take good care of them Luka Renember that you promised to alwavs leave thes at hone RETWEETSLIKES 35162 67568 黶閻曜 器傭闖 501 AM-16 Sep 2016 This is how you do customer support Meme

found @ 35 likes ON 2019-03-01 00:06:12 BY ME.ME